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Capitalism: Apple has new plan to end third-party repairs
  • Vitaliy_KiselevVitaliy_Kiselev

    Apple® today announced a new repair program, offering customers additional options for the most common out-of-warranty iPhone® repairs. Apple will provide more independent repair businesses — large or small — with the same genuine parts, tools, training, repair manuals and diagnostics as its Apple Authorized Service Providers (AASPs). The program is launching in the US with plans to expand to other countries.

    “To better meet our customers’ needs, we’re making it easier for independent providers across the US to tap into the same resources as our Apple Authorized Service Provider network,” said Jeff Williams, Apple’s chief operating officer. “When a repair is needed, a customer should have confidence the repair is done right. We believe the safest and most reliable repair is one handled by a trained technician using genuine parts that have been properly engineered and rigorously tested.”

    The new independent repair provider program complements Apple’s continued investment in its growing global network of over 5,000 AASPs that lead the industry for customer satisfaction and help millions of people with both in- and out-of-warranty service for all Apple products.

    There is no cost to join Apple’s independent repair program. To qualify for the new program, businesses need to have an Apple-certified technician who can perform the repairs. The process for certification is simple and free of charge. To learn more and apply, visit support.apple.com/irp-program. Qualifying repair businesses will receive Apple-genuine parts, tools, training, repair manuals and diagnostics at the same cost as AASPs.

    Over the past year, Apple has launched a successful pilot with 20 independent repair businesses in North America, Europe and Asia who are currently offering genuine parts for repairs. Today’s announcement follows Apple’s recent major expansion of its authorized service network into every Best Buy store in the US, tripling the number of US AASP locations compared to three years ago.

    If you can't shut something directly, make it looks like you are the leader and they need to follow, just remember to find nearest ravine to bury them all.

  • 59 Replies sorted by
  • MikeLinnMikeLinn

  • Vitaliy_KiselevVitaliy_Kiselev

  • Vitaliy_KiselevVitaliy_Kiselev

    Apple is launching a Self Service Repair program that will let you repair products yourself using official Apple parts and tools. The option will be available in the US in early 2022 (later that year for other countries) and will initially give the resources to fix an iPhone 12 or iPhone 13, with M1-based Macs eligible soon afterward.

    The new store will offer more than 200 individual parts and tools, enabling customers to complete the most common repairs on iPhone 12 and iPhone 13.

    https://www.apple.com/newsroom/2021/11/apple-announces-self-service-repair/

  • MikeLinnMikeLinn

  • Vitaliy_KiselevVitaliy_Kiselev

    The new iPhone 13 completely disables its flagship Face ID functionality when you replace its screen

    One of the most common phone repairs that could once be done with hand tools now requires a microscope. This means you won’t be able to fix your iPhone screen yourself without sacrificing major functionality. It also has huge implications for the professional repair industry, for which Apple is the dominant brand to service. Small shops could be shuttered, forced to choose between spending thousands on new equipment or losing a major source of income.

    It’s hard to believe, after years of repair-blocking issues with Touch ID, batteries, and cameras, that Apple’s latest iPhone part lock-out is accidental. As far as our engineers can tell, keeping Face ID working on the iPhone 13 after a screen swap should be easier than ever, since its scanner is wholly separate from the display.

    https://www.ifixit.com/News/54829/apples-new-screen-repair-trap-could-change-the-repair-industry-forever

  • Vitaliy_KiselevVitaliy_Kiselev

    Who could have though...

  • Vitaliy_KiselevVitaliy_Kiselev

    Step by step

    Apple is cutting the prices for its AppleCare Plus extended warranty for both its M1 MacBook Air and MacBook Pro laptops. AppleCare for the new M1 Air now costs $199 (versus the old $249 price), while AppleCare for the M1 Pro is down $20 to $249.

    AppleCare Plus for Macs extends the 90 days of coverage included with a new laptop to three years. It also gives users two damage replacements every 12 months, with an additional charge of $99 for replacing the screen or outside of the laptop, or a $299 for “other damage.”

    Note that at this exact same moment prices for parts that independent services use rose a lot, but prices of parts that Apple gets are steady and solid, some of them even dropped.

  • Vitaliy_KiselevVitaliy_Kiselev

    In a new support page the company says customers in the US can extend the AppleCare+ plan on their Mac, provided they pay to renew the coverage within 30 days of their original plan ending. The ongoing coverage will continue to renew annually until a customer cancels it. The support page doesn’t mention any limit to how long people can continue to extend their plan.

    Slow and steady.

    Expect later this year first legal push against services who try to repair new M1 Macs.

  • Vitaliy_KiselevVitaliy_Kiselev

    Apple’s Independent Repair Provider program will soon be available in more than 200 countries, nearly every country where Apple products are sold. Launched originally in 2019 and expanded to Europe and Canada last year, the program enables repair providers of all sizes access to genuine Apple parts, tools, repair manuals, and diagnostics to offer safe and reliable repairs for Apple products. There are now more than 1,500 Independent Repair Provider locations serving customers across the US, Canada, and Europe.

    “Being a part of the Independent Repair Provider program has been a huge benefit to my business, employees, and customers,” said Scott Baker, owner of Mister Mac in Wimberley, Texas. “Since joining, we’ve received great support from Apple, and we’re able to deliver that same level of service to our customers. It has even brought genuine excitement to our town.”

    “The Independent Repair Provider program has been a very positive experience for us and for our customers,” said Nils Weber, project manager for Pro Repair GmbH in Germany. “During COVID-19, reliable access to parts has allowed us to adapt our business to accommodate the sudden high demand for mail-in repairs from our customers.”

  • Vitaliy_KiselevVitaliy_Kiselev

    In the second beta of iOS 14.4 seeded to developers and public testers this week, MacRumors contributor Steve Moser has discovered code indicating that Apple will be introducing a new warning on iPhones that have had their camera repaired or replaced with aftermarket components rather than genuine Apple components.

    The non-genuine camera message will likely direct users towards a future Apple support document emphasizing the importance of iPhone repairs being completed by authorized, trained technicians using genuine Apple parts, including Apple, Apple Authorized Service Providers, and those part of Apple's Independent Repair Provider Program.

    Ouch, again bad people Louis? Or this is original plan?

  • MikeLinnMikeLinn

  • Vitaliy_KiselevVitaliy_Kiselev

    Again bad guys who not watched Louis videos made all this?

  • Vitaliy_KiselevVitaliy_Kiselev

    It is unfair.... Consolidation is unfair... Strange things happens to out business...

    Yes, Louis, big bloody end will happen to small independent places.

  • Vitaliy_KiselevVitaliy_Kiselev

    "Every year it gets harder and harder and harder" and every year libertarian views become more and more and more contradicting with reality around and Apple actions. But fuck reality, libertarian views are more important.

    Very short time ago Louis smiled and declared that he do not care and that ARM transition does not matter. It does and now Apple is winning, not because they are stronger overall but because Louis is using totally unreliable and unscientific methods to fight.

    It is time for people to judge everyone looking at the results of his actions, not on the declared nice words.

  • Vitaliy_KiselevVitaliy_Kiselev

  • Vitaliy_KiselevVitaliy_Kiselev

    I am sure most of the animals in video had similar nice "logical" explanations of things that are happening

    Just outcome is perfectly known and it'll be sad to see Louis tears and sadness quite soon.

  • Vitaliy_KiselevVitaliy_Kiselev

    Finally Apple comes after Louis

    Apple Inc said on Monday it had expanded a program that provides parts and training to independent repair shops to cover its Mac computers.

    Apple initially launched the program last year, but it only covered iPhones, the company’s biggest-selling product.

    Apple’s shift in repair practices came after years of calls from right-to-repair groups who had criticized the company for, among other things, only providing genuine parts and training manuals to firms such as Best Buy Inc.

    With the independent repair program, Apple began offering to sell parts and provide free training courses to independent shops to perform out-of-warranty work.

    After starting in the United States, Apple expanded the program to 32 countries in Europe as well as Canada last month, saying 140 businesses with a total of 700 locations had signed up.

    Apple will soon start witch hunt, final stages of preparation coming. Right-to-repair idealists soon will feel extreme pain and suffering.

  • Vitaliy_KiselevVitaliy_Kiselev

    Apple has announced that its burgeoning independent, third-party iPhone repair program is expanding to Canada and Europe. In a statement, it said that the “industry-leading program,” which enables repair businesses to use Apple-certified parts and tools, had been a big success. Consequently, traders north of the border and across the pond can now sign up in the hope of passing Apple’s apparently stringent requirements.

    https://www.apple.com/newsroom/2020/07/apple-expands-iphone-repair-services-to-hundreds-of-new-locations-across-the-us/

    Slow preparations for final strike, fast and deadly.

  • Vitaliy_KiselevVitaliy_Kiselev

    Still bad Apple managers?

    No, Louis, it is bad capitalism and corporations who rule during imperialism stage.

  • Vitaliy_KiselevVitaliy_Kiselev

    Again.. bad people are responsible.

    And attempt to explain why copyright had been good. No, copyright is the reflection of private property, and should be totally eliminated if we want to go any further.

    In fact copyright will be among biggest crack the society will split soon, and capitalist will defent it with all the force and weapons they'll have, so trying to defend it even slightest is horrible thing to do and means that you stand on the position of ruling class.

  • Vitaliy_KiselevVitaliy_Kiselev

    Good quote from old document on that Apple is now doing:

    Microsoft’sresponse to the browser threat was to “embrace, extend, extinguish”; in other words, Microsoft planned to “embrace” existing Internet standards, “extend” them in incompatible ways, and thereby “extinguish” competitors.

    https://www.justice.gov/sites/default/files/atr/legacy/2006/06/01/V-A.pdf

  • Vitaliy_KiselevVitaliy_Kiselev

    More money spent, more fails with bills

    Not understanding how capitalism works and that monopolies will do to protect their profits is just staggering.

  • Vitaliy_KiselevVitaliy_Kiselev

    Louis is again surprised, whole month of surprises.

    Thing is, until we'll have capitalism this guys will block schemes, service manuals and any other info. Not because they are horrible, but because service get them big chunk of money, and being medical equipment profit margins are very good.

    Yes, and they do not care about people, even if thousands will die.

  • Vitaliy_KiselevVitaliy_Kiselev

    And I just perfectly remember idea on how nice is to exclude medical equipment from this initiative because it is problematic.

    It is capitalism that is problematic, and you can observe this beast eating now at full speed.

  • Vitaliy_KiselevVitaliy_Kiselev

    Apple started implementing plan in August 2019, suddenly, out of nothing.

    And finished collecting all their lambs info just before main huge operation.

    And now lambs are going down, each day, one by one.

    And after new order will be implemented, on their place you will see nice shiny Apply Authorized Service.

    Almost 100% of repairs income, real dream of their owners.

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