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Permanent closure of most Apple stores also possible
  • Microsoft today announced a strategic change in its retail operations, including closing Microsoft Store physical locations. The company’s retail team members will continue to serve customers from Microsoft corporate facilities and remotely providing sales, training, and support. Microsoft will continue to invest in its digital storefronts on Microsoft.com, and stores in Xbox and Windows, reaching more than 1.2 billion people every month in 190 markets. The company will also reimagine spaces that serve all customers, including operating Microsoft Experience Centers in London, NYC, Sydney, and Redmond campus locations. The closing of Microsoft Store physical locations will result in a pre-tax charge of approximately $450M to be recorded in the current quarter ending June 30, 2020. The charge includes primarily asset write-offs and impairments.

    “Our sales have grown online as our product portfolio has evolved to largely digital offerings, and our talented team has proven success serving customers beyond any physical location,” said Microsoft Corporate Vice President David Porter. “We are grateful to our Microsoft Store customers and we look forward to continuing to serve them online and with our retail sales team at Microsoft corporate locations.”

    Small uncertain rumors started to leak that Apple management also discussed permanent retail sector writeoff, but they can wait till December to do this.

    As Apple is loosing leading edge and with upcoming ARM based Macbooks speed issues management can prefer typical industry approach where fully controlled reviewers provide information to the people.

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  • I remember well when apple didn't have stores, and they were kicking ass. The g3 and fcp were invented before there were commercial outlets. Stores aren't essential to apples historical model.

  • Some new Mordor statistics

    Around 35% of all smartphone had been bough online. While if you count money sent it is already more than 50%. Offline sales now aim mostly for cheap and budget phones, very bad for Apple and Samsung.

    This year it is expected mass closure of remaining shops specialising on smartphones and acessories.