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Capitalism: Apple has new plan to end third-party repairs
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  • So, it is just accident that Apple finished collecting all information right before the virus spread?

    Of course not. You just never expected their plan to be so brutal and being part of larger plan.

  • Back to class theory

    As Louis love private property on means of production with all his heart (petty bourgeoisie always like this), he can't possibly think about proper solution for all this "right to repair" nonsense.

    Hence all this "if Apple wants", "Apple choice" bullshit, search for "good managers". I literally start to cry as he care so much to not add cost to Apple business (again, because he feel little bourgeoisie goal inside himself). No Louis, forcing components and CPU manufacturers do NOT add any burden, but instead save tens and up to hundreds of millions of perfectly fine PCs and notebooks from going to wasteland. You just literally can't view this from perspective of capitalist company instead of interests of real people and society. And love for USB-C also comes from this (even if on unconscious level, as adding proper port cuts Louis income a lot).

    Louis constantly wants to pet alligator (big imperialist monopolies) and befriend them. As he is scared. So he thinks that if he won't demand 10 years of parts availability (btw, quite fuzzy thing made in EU, that is easy to avoid for companies in reality) and if we won't demand connector standard - they'll at least won't target small Louis business and he'll be able to do his work. No, some loud sounding demands must be kept, but just as demands, as it is not real power behind them. Thing is that petty bourgeoisie is not very strong fighting for their goals, they are weak, busy and scared, hence almost no one comes to defend any of this bills.

    Yet Louis fail to understand that only proper way is to kill alligator (in the process you will see real face of Tim Cooks of this world), even if it looks messy initially, it is only real solution for society needs.

  • As part of its newly announced Circular Economy Action Plan, the European Commission, the body that drafts the EU's laws, says it will introduce right to repair legislation that will push electronics manufacturers to create products that last longer, include as many recycled materials as possible and are easier to reuse, repair and recycle.

    "The linear growth model of 'take, make, use discard' has reached its limits," Virginijus Sinkevičius, the commissioner for the environment, told The Guardian. "With the growth of the world population and consumption, this linear model pushes us closer and closer to a resource crisis. The only way ahead is decoupling economic growth from extraction of primary resources and their environmental impacts."

    At least last part explains why of the sudden liberal and capitalist guys started to talk about right to repairs.

    They just fear to be hanging on the nearest tree.

  • What really happened with all the schematics, why all of them gone?

    Well, two things.

    One - socialist countries slowly turned back to regressive capitalism, hence ruling class is not so much afraid. And ruling class on fading social system always starts to hate science and engineering, as it knows that this guys will help to bury them all.

    Two - monopolies are not interested in sharing any ideas of schematics, they do not need any educated competitors. Instead they want it to look like magic, with famous "influencers" pushing overpriced cram in your hands.

  • Ouch, so Apple really plan to fuck third party services? Really?

    Motherboard obtained a copy of the contract businesses are required to sign before being admitted to Apple’s IRP Program. The contract, which has not previously been made public, sheds new light on a program

    IRPs must obtain “express written acknowledgement” from customers showing they understand they are not receiving repairs from an authorized service provider.

    Businesses involved in the program are also required to stay away from so-called “prohibited products.” According to the contract, these include “counterfeit Products or service parts,” as well as “products or service parts that infringe on Apple’s intellectual property.”

    “If Independent Repair Provider learns or suspects that it has prohibited products in inventory,” the contract reads, “Independent Repair Provider will... notify Apple, remove prohibited product listings, and discontinue use and sales of the prohibited products.” Businesses that discover prohibited products in their inventory will also “assist Apple’s investigation of such prohibited products,” and “send prohibited products to Apple, at Independent Repair Provider’s expense, for secure destruction and recycling.”

    Apple is getting broad latitude to surveil repair businesses in order to ensure their compliance with its terms.

    Participating repair shops must allow Apple to audit their facilities “at any time,” including during normal business hours. According to the contract, Apple may continue conducting audits, which can involve interviewing the repair shop’s employees, for five years following termination of the contract.

    The contract requires that IRPs “maintain an electronic service database and/or written documentation” of customer information to assist Apple in its investigations. According to the contract, that database must include the names, phone numbers, email addresses and physical addresses of customers.

    If Apple determines that more than 2 percent of a repair business’s transactions involved “prohibited products,” it can, per the contract, force the business to pay Apple $1,000 for every transaction that occurred during the audit period, in addition to reimbursing Apple for the cost of its investigation.

    https://www.vice.com/en_us/article/qjdjnv/apples-independent-repair-program-is-invasive-to-shops-and-their-customers-contract-shows

    So, Louis, it is time to turn on your brain, before declaring existence of some "good managers" inside Apple.

    As you, in fact, proposed lot of small shops looking at you to make harakiri.

  • Apple is now offering onsite service in a handful of US cities, including Chicago, Dallas, Houston, Los Angeles, New York City and San Francisco. As with many services like this, Apple appears to be using a contractor (Go Tech Services) and asks you to book an appointment that might include an "onsite visit fee" in addition to any costs for the repair itself.

  • It'll die as all the previous ones across all states where hearing passed.

    And nothing will change until people understand how capitalism works.

  • And here goes opportunism in worse of its form

    Issue here is that Right to Repair for now went nowhere. it is not even slightest progress.

    Yet it is constant attempts to convince yourself that it is ok, just need more gentle, more caring, more law abiding. Calm yourself by saying that copyright and capitalist state won't change in centuries.

  • Lobbyists are being paid for results, not for how they sound like. And now they are winning 99:0.

  • Really?

    It'll take another year to realize real Apple plan.

  • One more tale by Krylov, exactly about proposed law

    The Wolves and the sheep

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  • No, Louis, government is not out of touch. It is perfectly in tight touch with ruling class (and part of this are Apple owners). Hence why such things are possible. And it is not required to wait to understand for who they all work for, smart people figured it all out in 19th century, such knowledge available right now for free:L-)

  • Petty bourgeoisie is always such, they vibrate, they move from Apple condemnation to strange attempts to talk with the predator in soft reasonable voice so he won't eat them. Strangely, it never helps.

    So, specially for Louis is this old nice text

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    A Lamb, one sweltering day, came by a stream to drink.
    An lo, calamity had to befall him
    In that a hungry Wolf was scouring about nearby.
    He sees the Lamb and rushes to his prey;
    But, to give the deed the look and sense of law,
    He yells, “How dare you, you rogue, immerse your filthy mug
    In my pure drinking water,
    and cloud it with silt and sand?
    For such impertinence
    I will indeed remove your head!” –

    “His Highness Wolf permitting,
    I will dare submit that I am drinking
    About a hundred paces downstream;
    His wrath is all for naught:
    I cannot possibly pollute his draft of water.” –

    “And thus I lie?!
    You wretch! Such rudeness is unheard of in this world!
    And I remember, too, a couple of summers back,
    You, in this very spot, insulted me!”
    “For goodness’ sake, I am not a year old yet,”
    Pleads the Lamb. “It was your brother, then.”
    “I have no brothers.” “Then some other relative,
    Or someone of your ilk.
    You all, your dogs, and all your shepherds,
    You wish me ill
    And hurt me any time and any way you are able.
    But I will make you pay for all their sins!”

    “Oh, but how am I at fault?” – “Shut up! Enough!
    I’ve no time to sort through your transgressions!
    You are at fault that I am famished,”

    He said – and dragged the Lamb into the woods.

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  • Right to repair is about capitalism. And as US marines, for now, defend capitalism around the world - they have exactly that they can get.

  • One of the worst ever videos by Louis

    Not only he missed simple trick Apple used to lie - including warranty repair costs as losses.

    But he somehow speculate that Apple can be loosing money by not refurbishing replaced parts, it is badly wrong assumption, as our of warranty cost of repairs already incudes 100-200% Apple profits (on some new smartphone repairs it can reach 1000%). They don't need any refurbishing.

  • Why does Apple prevent independent repair stores from accessing many of Apple’s spare parts and repair manuals? Isn’t this just a way for Apple to elbow out competition and extend its monopoly into the market for repairs?

    Our goal is to achieve a safe and reliable repair for our customers, whether that repair is done by Apple or a service provider designated by Apple. Apple has spent time and money to make Apple devices incredibly user friendly—but they are still complex, very technical machines. And there are a number of factors that go into achieving the goal of ensuring repairs on these complex devices are safe and reliable.

    It is so fun to read greedy capitalist writing how caring they are about safety.

    Genuine Apple parts are designed, tested and manufactured for Apple quality and performance standards. If a customer needs an Apple device repaired, it’s important that the repair be conducted by a certified technician who has completed Apple service training and who uses genuine Apple parts and tools. Repairs performed by untrained technicians might not follow proper safety and repair procedures and could result in improper function, product quality issues or safety events. Additionally, repairs that do not properly replace screws or cowlings might leave behind loose parts that could damage a component such as the battery, causing overheating or resulting in injury. For these reasons, we believe it is important for repair shops to receive proper training when obtaining access to spare parts and repair manuals.

    No, it is not important. Same scary stories.

    We continue to expand the number of locations where consumers can get repairs, while maintaining a priority on safety and reliability. Apple continues to grow its base of third- party repair providers in the United States. Eligible repair providers can now apply to participate in Apple’s recently announced independent repair provider program (IRP). In addition, we have expanded the Authorized Service Provider program. In 2018, we expanded the scope of our Authorized Service Provider program with Apple’s major expansion of its authorized service network into every Best Buy store in the US, tripling the number of U.S. Apple Authorized Service Provider (“AASP”) locations compared to three years ago. We now have nearly 1,000 Best Buy stores across the US providing expert service and repairs for Apple products. We continue to focus on providing customers convenient access to authorized repair locations—but we will never compromise on safety.

    Actually they expand number of points where they can collect items from you and replace it or send further to already existing repair locations. And they do it ONLY to rise their profits.

    What types of repairs does Apple prevent its authorized technicians from making on Apple devices and what are the reasons for doing so?

    AASPs conduct the exact same repairs that Apple Retail Stores offer. There are a very limited number of repairs that require special fixtures or equipment, necessitating that those repairs be done at an Apple Repair Center. In these cases, neither an Apple Retail Store nor an AASP will be permitted to conduct the repair. But they can mail the device to the closest Apple Repair Center to do the repair and then ship it back to the customer.

    To be short - it prevents all and any useful repairs.

    Does Apple take any actions to block consumers from seeking out or using repair shops that offer a broader range of repairs than those offered by authorized technicians? If yes, describe each action that Apple takes and the reason for doing so.

    Apple does not take any actions to block consumers from seeking out or using repair shops that offer a broader range of repairs than those offered by Apple’s authorized technicians. Customers are free to obtain repairs from any repair shop of their choice.

    Whole topic is about this, as Apple now made database of third party repair firms and you will soon see usage of this database. Smart and cunning one.

    For each year since 2009, please identify the total revenue that Apple derived from repair services.

    For each year since 2009, the costs of providing repair services has exceeded the revenue generated by repairs.

    Question had been about revenue, not how it relates to cost of repairs. And any accountant know how you can make ANY costs to be more than total revenue, not hard to bake such. Here they just added cost of all warranty repairs and replacements and this made it "unprofitable", of course it is obvious and blatant lie. Repairs for out of warranty Apple products are EXTREMELY profitable. Most profitable in all consumer electronic industry.

    Apple has created a network of Apple Authorized Service Providers (AASPs) to make Apple-certified repairs. Please provide a full list of repairs that Apple permits AASPs to make on Apple products.

    AASPs are permitted to conduct exactly the same repairs, both in terms of product and type of repair, that Apple Retail Stores conduct. These repairs are described below. As noted below, the ability to repair certain modules depends on the model of the Apple device.

    In short - it is just simple parts replacement, not repairs.

    iPhone

    • Display
    • Battery
    • Speaker
    • Camera

    Mac Portables

    • Top Case can include battery, keyboard, trackpad and speakers
    • Bottom Cover
    • Motherboard
    • Solid State Drive (lie - all new notes have SSD soldered on motherboard!)
    • Memory (same shit!)
    • Fan(s)
    • Display
    • Trackpad
    • Speakers
    • Battery
    • Internal Flex Cables
    • Antennas
    • Touch ID
    • Small Circuit Boards (I/O, audio, etc.)
    • Power Adapter/Cable

    For other Apple products, both Apple direct repair channels and AASPs offer repair services through refunds or replacements. We currently do not provide same unit repairs for all products due to the challenge of reliably re-assembling devices after disassembling the unit for repair. For example, it is not possible to reliably repair some products because it is not feasible to split products into its component parts without significant risk of damage to those components.

    Does Apple limit the repairs it permits AASPs to make? If so, please provide a full list of the repairs that AASPs are not permitted to make and explain all the reasons Apple does not permit each type of repair.

    AASPs are permitted to conduct exactly the same repairs (both type of repair and type of product) that Apple’s Retail Store staff are permitted to conduct. For more complicated repairs that cannot be handled at stores (at Genius Bars and at AASP store locations), both Apple Retail Store and AASP technicians can mail the units for repair to the nearest Apple Repair Center.

    If a customer seeks a repair that an AASP will not make and the customer then seeks that same repair from an unauthorized technician, will Apple refuse repair services to that customer in the future? If yes, explain all the reasons why Apple refuses access to future repair services.

    Apple would not refuse repair services to that customer in the future. For example, Apple does not automatically reject service for a device that show attempts by third parties to perform repairs. Similarly, the presence of non-Apple genuine components that are designed to mimic the function of Apple genuine components, even if those components infringe on Apple’s intellectual property, does not automatically make the device ineligible for service by Apple.

    However, Apple may not provide services to devices under the following circumstances:

    • Devices in which certain original components, such as the main logic board and enclosure, have been replaced with non-original components. This is due to the fact that to replace these components the device has to be disassembled to a point that special tooling and processes are required to reassemble the device. Attempting to reassemble devices disassembled to this state without using proper Apple tools and processes may result in the issue the customer has reported.
    • When a device has been disassembled to a point that special tooling and processes are required to reassemble the device.
    • When an Apple genuine component is replaced with a counterfeit component designed to look like an Apple genuine component, but not designed to function (e.g., fake speaker or camera modules).
    • When a device is beyond economic repair such that repairing the device would result in greater cost to the customer than replacing the device.
    • Devices that are missing components.
    • Devices with intentional tampering designed to defraud Apple.

    It is also lie. Apple will NEVER get your note for repairs if they will find unauthorized repairs being made prior this.

    Are there any repair shops to which Apple will not sell Apple replacement parts? If yes, please identify and describe the factors that determine whether Apple will or will not sell replacement parts to a repair shop.

    Eligible repair providers can now apply to participate in the independent repair provider program (IRP). If accepted into the program, Apple will sell commonly repaired components, including iPhone displays and batteries to participants. Apple also provides access to training, tools and processes to allow IRPs to perform repairs on iPhones. Eligibility criteria include that the repair shop or a sole proprietor runs a repair business that has at least one trained technician to conduct the repairs.

    Which Apple spare or replacement parts does Apple make available for purchase by customers who may want to repair products themselves or hire an independent technician?

    Apple has launched an independent repair provider program. As noted above, we currently only support sole proprietors and repair providers who conduct repairs as a business, and not individuals. Repairs performed by individuals, who are more likely to be untrained technicians, increases the likelihood that repairs will not follow proper safety and repair procedures and could result in improper function, product quality issues or safety events.

    Again scary stories.

    From https://docs.house.gov/meetings/JU/JU05/20190716/109793/HHRG-116-JU05-20190716-SD036.pdf

  • On why Apple is run by enemies of the people

    Of course video again has wet dream of Louis on how "free markets" and "real Capitalism" must work.

    I have revelation for Luis - it never worked such way as you dream, and as we have now huge corporation and monopolies interleaved with banks and government (aka imperialism) - it never will. So, it is time to wake up.

  • Still same naïve level by Louis

  • Watch not the Louis bravado, but that the lady says, how despite any attempts all this had been turned down in all the states

    Education, Louis, more political and economic education will save you.

  • And this is how dictatorship of bourgeoisie looks like:

    Representatives of ruling class are hearing out humble representatives of mostly petty bourgeoisie on how proletariat must live like :-)

  • Watch Louis explaining why capitalism sucks, point by point, but still not realizing that he tells you :-)