@Trumpotman So do I. I will never send something back to China. I paid 60 Euros for the customs. i would pay 30 Euros for shipping it back. And after my experiences with a product of filmpower, it isn't shure that this company will survive. So i propably don't get any money back.

@filmpower The first mistake was, that you advertised it as 4k movie capable. Everything under 18 Frames isn't a movie, but stills in a row. I accepted this as a marketing trick, but it indicated that your company fools people. If the rest was all right, i wouldn't mind. But every second YouTube video about this product shows failures. i am lucky that mine is filming. It suffers from demtia, but it records. sadly the results are pretty horrible looking. By the way: the footage of my 6! years old Gopro Hero hd looks way better than the footage coming out if this device. A clean 1080 Image is all i am asking for. This is 2016.

Ugly, awful camera

i own this monstrosity and there is no advantage. it is only a very bad camera on a more or less working gimbal. no one should make the same mistake i did. i own a gopro hd, gopro 3, gh-2 and nx1 and love them all. i thought in 2016 a cheap cam should produce some usefull footage. i would be satisfied with the picture quality of the gopro hd hero, a camera that was often used on television for action shots because the fooage you get is usable. i thought it can't be worse than the osmo or the phantom cam which are fhe worst mass selling cameras ( because they fly). aaaaahh, i was wrong.

March 28th, ROXOR firmware will be upgrade the core part, video parameters will be up to a 4K 15fps and 2.7K 30fps 60Mbps, image quality will be improved a lot.

ROXOR new firmware released today.

The content of upgrading: 1. Video Resolution up to 2.7K 30fps 60Mbps 2. ISO manually settings

Please read the instructions carefully before operating.

ROXOR Firmware Upgrading Link: http://filmpower.us/p/support

@utezet If you have been contacted by our after-sales, and we confirm the situation of the machine, tell you send it back for analysis and maintenance. Please be assured that we will repair your gimbal in accordance with the after sales process.

Welcome to ‪‎NAB2016‬ Central Hall C12435 exprience ‪‎ROXOR PRO.

@utezet What' s the problem with your gimbal? You could contact our support.

No support, 7 mails on 2 adresses, noone ever answered. Untrustable!

There is nearly no Roxor user without an issue. Mine did not work properly from beginning. Nobody ever answered my mails. I simply sent it back to China. I am sure, i will never hear anything again. 300 Euros down the toilet. The gimbal itself was allright, if the Camera had the quality of a gopro hero one, it would have been ok.

As the new Nebula lite seems to be similar to this device, just a reminder: Stay away, latest filmpower products have very poor quality and there is no support beside the promotion guy here who claims to be a girl to cool down our anger.